At Orient Bel, your privacy is our priority. We are committed to protecting the personal information you provide us and ensuring that your experience with our services is secure, enjoyable, and personalized.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Travel Preferences: Details about your travel preferences, destinations of interest, accommodation and transport preferences, and other relevant information for itinerary planning.
- Payment Information: Credit card details or other payment information necessary to process transactions (handled securely through third-party payment processors).
- Communication History: Records of your interactions with us, including emails, phone calls, and any other communication.
2. How We Use Your Information
We use your information to:
- Personalize Your Itinerary: Tailor travel plans, accommodation, and transport arrangements to your preferences.
- Provide Recommendations: Offer insights and suggestions for destinations, activities, and experiences that match your interests.
- Process Transactions: Handle bookings, reservations, and payments securely.
- Improve Our Services: Analyze customer feedback and interaction data to enhance our offerings.
- Communicate with You: Send updates, confirmations, and other information related to your travel plans. You can opt-out of promotional communications at any time.
3. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third-party vendors and partners who assist in providing accommodation, transport, and other travel-related services.
- Payment Processors: Secure third-party processors for handling transactions.
- Legal Requirements: Authorities or legal entities if required by law or to protect our rights and interests.
We do not sell or rent your personal information to third parties.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Update or Correct Information: Amend any inaccuracies in your personal data.
- Delete Your Information: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your information, please contact us.